Need help setting up your store?
Setting up a new profile can be stressful, we understand that. If you need some help with getting your store up and running, we can assist you.
We have created tutorials to walk you through the process. The tutorials will show you how to configure your store, setup your store policies, configure shipping, add products and more. We recommend going through all the tutorials before selling with us. You can access these as you need, at your leisure.
If you get stuck on a specific topic, contact support for assistance.
If you would like training on the system, attend one of our live Zoom sessions. The live sessions will walk you through the setup process, and show you how to add products and configure your store. You can then take away your learnings and confidently setup your store. Contact admin to register for a session. Sessions are free, and run for 40 minutes.
Don’t have spare time to setup your store? Or is technology your worst nightmare? Either way, we offer a service which provides complete store setup.
How it works?
We will organise an initial Zoom call or a face-to-face meeting with you to find out more about your business, what shipping specifications work for you, the policies you wish you to implement and your branding requirements. We setup your store for you and show you how to manage your orders and add in products.
How long does it take?
Complete set-up support takes anything from 1-3 hours depending on the complexity of your store. Sessions are one-on-one and will be tailored to your needs.
We can also assist with creating your logo and banner image for an additional cost.