About us

Empowering Australian small business

The Food Lovers Marketplace is a world first, an online marketplace that connects small food businesses, home food business, artisan producers and more with customers from around Australia. Through our innovative platform, buyers can search for vendors in their local area that sell food related products, contact them directly and place an order using our secure checkout process. We’ve broken down the barriers, building a bridge between consumers and producers. The platform provides the right tools to empower Australian small business. 

Get to know us

Who we are?

We are an e-commerce marketplace which connects Australian food & beverage producers with consumers from across the country.

What we do?

We provide an easy to use platform where sellers can showcase their products, giving them more time to focus on doing what they love. We include the right tools to simplify business operations and provide support along the way. Most importantly, we bring people together.

Our story

In 2014, Aliyah Ravat, CEO, The Food Lovers Marketplace co-founded the Instagram blog, Brisbane Food Lovers. For years, the page connected small business with customers across Queensland, and went on to becoming a reputable source for recommendations. In 2020, during the COVID-19 pandemic, Aliyah felt the need to further assist the struggling food industry. An innovator in the digital revolution, she worked to formulate, and bring to life this platform that would empower businesses in the digital age.

Mission & Vision

Our mission is to empower small businesses so they can reach new heights of success.

Our vision is to be Australia's leading trading platform for the food, beverage and hospitality industry.

Our values

Diversity

We welcome people from all walks of life. We celebrate the diverse range of cultures we have right here, in our own backyard and encourage learning through food. Breaking down barriers through culinary experiences.

Ownership

We encourage and promote ownership. Taking control of your own outcomes for a positive result. We give our vendors the flexibility to take control of their stores so they can create their own story of success.

Trust

Our greatest contribution is our ability to bring people together. At the center of any relationship, whether it be professional or personal, is trust. Being fair, giving confidence and being reliable. We build relationships that are based on trust with our sellers and customers alike.

Honesty

Important in building trust, but in this case, honesty is creating a space where people can be themselves. They can create food they love, when it suites them, at their leisure. They can be themselves, unapologetically. A basis for empowerment

Trust & Safety

Online shopping shouldn’t be stressful, which is why we:

Manually and automatically verify all sellers. We get to know our sellers, creating a trusting relationship. 

Check all products before they go live for extra safety. This also allows us to further assist sellers should they need help. 

Ensure that a full refund is provided in the case where an order is not fulfilled. 

Take reviews and feedback on customers and sellers alike very seriously. 

Have installed safe checkout. Customer Information is encrypted, safeguarding it from online threats.